Legal

Privacy Policy

Last updated: 1 May 2025

This Privacy Policy explains how Datavizbi Technology Solutions (“Datavizbi”, “we”, “our”, or “us”) collects, uses, discloses, and safeguards personal information obtained through our website (datavizbi.com), client engagements, and related services. By using our website or engaging our services, you agree to the practices described below.

1. Information We Collect

We may collect the following categories of personal information:

  • Contact & Identity Data — name, email address, phone number, job title, and company name provided via our contact form or client onboarding.
  • Usage & Technical Data — IP address, browser type, pages visited, time spent on pages, and referring URLs collected automatically through cookies and analytics tools.
  • Communications Data — messages, emails, and project briefs you send to us.
  • Contract & Billing Data — information required to fulfil service agreements, including billing address and GST/VAT details (no payment card data is stored by us).

2. How We Use Your Information

We use your personal information to:

  • Respond to enquiries and provide the consulting, development, or staffing services you have requested.
  • Send project updates, invoices, and service-related communications.
  • Improve our website experience and service offerings using aggregated, anonymised analytics.
  • Comply with legal obligations under the Information Technology Act, 2000 (India), the EU General Data Protection Regulation (GDPR), and other applicable laws.
  • Send marketing communications about our services — only where you have given explicit consent or where a legitimate interest exists and you have not opted out.

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

3. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to deliver essential functionality and to understand how visitors interact with our content. These fall into three categories:

  • Strictly Necessary — cookies required for the site to function (e.g. session management). These cannot be disabled.
  • Analytics — cookies that help us understand traffic patterns and improve content (e.g. page view counts). Only activated after you accept analytics cookies.
  • Preferences — cookies that remember your choices (e.g. cookie consent decision).

You can withdraw or update your cookie consent at any time by clearing your browser cookies or contacting us. For EU/EEA visitors, we rely on your explicit consent before setting any non-essential cookies, in accordance with GDPR Article 6(1)(a).

4. Sharing of Personal Information

We may share your information with carefully selected third parties only where necessary:

  • Service Providers — cloud hosting, email delivery, and analytics platforms operating under binding data-processing agreements.
  • Legal & Regulatory Authorities — where disclosure is required by law, court order, or to protect our legal rights.
  • Business Transfers — in the event of a merger or acquisition, personal data may be transferred as part of that transaction, subject to the same privacy protections.

5. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. Client project data is typically retained for a period of five (5) years after project completion unless otherwise agreed in writing. Marketing communications data is retained until you unsubscribe or withdraw consent.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access — request a copy of the personal data we hold about you.
  • Rectification — ask us to correct inaccurate or incomplete data.
  • Erasure — request deletion of your data where no legal basis for retention exists.
  • Portability — receive your data in a structured, machine-readable format.
  • Object / Restrict — object to or restrict certain processing activities.
  • Withdraw Consent — where processing is based on consent, you may withdraw it at any time without affecting prior processing.

EU/EEA residents also have the right to lodge a complaint with your local supervisory authority. To exercise any of these rights, contact us at contact@datavizbi.com.

7. Security

We implement industry-standard technical and organisational measures — including encryption in transit (TLS), access controls, and regular security reviews — to protect your personal information against unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. International Data Transfers

Datavizbi is headquartered in Mumbai, India. If you are located in the EU/EEA, your personal data may be transferred to and processed in India or other countries. Where such transfers occur, we ensure appropriate safeguards are in place — such as Standard Contractual Clauses (SCCs) approved by the European Commission — to protect your data.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. When we make material changes, we will update the “Last updated” date at the top of this page. We encourage you to review this policy regularly.

10. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact our Data Privacy team at:

Datavizbi Technology Solutions

10, Sai Darshan, Nardas Nagar, Bhandup West

Mumbai 400078, Maharashtra, India

contact@datavizbi.com