Terms of Service

Datavizbi provides technology consulting, software development, cloud & DevOps engineering, AI & machine learning solutions, data engineering, and contractual staffing services (“Services”). The specific scope, deliverables, timelines, and commercial terms for each engagement are agreed upon in a separate Statement of Work (SOW) or Master Service Agreement (MSA) executed between the parties.

We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time, with reasonable prior notice to affected clients.

Unless expressly stated otherwise in a signed SOW or MSA:

• All proprietary frameworks, libraries, tools, and methodologies developed by Datavizbi prior to or independently of an engagement remain the exclusive intellectual property of Datavizbi.
• Work product and deliverables created specifically for a client project and fully paid for shall transfer to the client upon receipt of full payment, as specified in the relevant SOW.
• Open-source components incorporated into deliverables remain subject to their respective licences.
• You may not reproduce, distribute, or create derivative works from any Datavizbi proprietary materials without our prior written consent.

Both parties agree to keep confidential any non-public information disclosed during an engagement. Datavizbi will not disclose your business information, technical specifications, or data to third parties except as required to deliver the agreed Services or as mandated by law. Clients may request a separate Non-Disclosure Agreement (NDA) before sharing sensitive information.

To enable effective delivery of Services, you agree to:

• Provide timely access to required systems, data, personnel, and approvals.
• Ensure that any data, content, or materials you supply do not infringe third-party intellectual property rights or violate applicable laws.
• Designate a point of contact with sufficient authority to make decisions throughout the engagement.
• Pay invoices within the timelines agreed in the applicable SOW or MSA.

Fees for Services are specified in the applicable SOW or MSA. Unless otherwise agreed:

• Invoices are due within thirty (30) days of the invoice date.
• Late payments attract interest at 1.5% per month or the maximum rate permitted by applicable law, whichever is lower.
• Datavizbi reserves the right to pause delivery of Services for accounts overdue by more than thirty (30) days.
• All fees are exclusive of applicable taxes (GST, VAT, withholding tax, etc.), which shall be borne by the client.

To the maximum extent permitted by law, Datavizbi's total liability arising out of or related to any engagement — whether in contract, tort, or otherwise — shall not exceed the total fees paid by the client for the specific Services giving rise to the claim in the three (3) months preceding the event.

In no event shall Datavizbi be liable for any indirect, incidental, consequential, special, or punitive damages, including loss of profits, loss of data, or business interruption, even if advised of the possibility of such damages.

Datavizbi warrants that Services will be performed in a professional and workmanlike manner consistent with industry standards. We will use commercially reasonable efforts to correct material defects reported within thirty (30) days of delivery at no additional charge.

Except as expressly stated, all Services and website content are provided “as is” without any warranty of merchantability, fitness for a particular purpose, or non-infringement.

When using our website, you agree not to:

• Attempt to gain unauthorised access to any part of our systems or infrastructure.
• Use automated scraping tools to harvest content or data without our written permission.
• Transmit malware, spam, or any content that is unlawful, defamatory, or infringes third-party rights.
• Impersonate Datavizbi or misrepresent your affiliation with us.

Either party may terminate a Service engagement upon written notice if the other party materially breaches these Terms or the applicable SOW/MSA and fails to cure such breach within fifteen (15) days of written notice. Upon termination, the client shall pay for all Services performed up to the effective termination date. Provisions relating to intellectual property, confidentiality, limitation of liability, and governing law shall survive termination.

These Terms are governed by the laws of India, without regard to its conflict-of-law principles. Any dispute arising out of or in connection with these Terms shall first be attempted to be resolved through good-faith negotiation. If unresolved within thirty (30) days, disputes shall be submitted to binding arbitration under the Arbitration and Conciliation Act, 1996, in Mumbai, Maharashtra. For EU/EEA clients, mandatory consumer protection rights under local law are not affected.

We may update these Terms from time to time. Material changes will be communicated via email or a prominent notice on our website. Continued use of our website or Services after such changes constitutes acceptance of the revised Terms.

For any questions regarding these Terms, please contact us at: